Start Your Recovery Today

Our admissions team is available 24/7 to help you begin your recovery journey. Give us a call or fill out our admissions form to get started. Same-day admission is available.

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Start Your Admission Online

QUICK & EASY ADMISSIONS

Our Admissions Process

Our dedicated admissions team can address your inquiries about treatment and conduct a pre-assessment to assess your eligibility. They may ask about your current living situation, substance use history, medical history, family history of addiction, and health insurance plan. 

After confirming your insurance, we’ll propose a personalized treatment plan tailored to your recovery requirements. We’ll guide you in choosing an admission date and help you make travel arrangements if necessary.

  • Step 1: Call Our Team

    When you call, an intake coordinator will answer your questions about rehab and ask pre-assessment questions to determine if we’re the right fit for your needs. If we’re not the best fit, we may refer you to a trusted partner facility near you.

  • Step 2: Insurance Verification

    Your coordinator will verify your insurance provider to check we’re in-network and discuss any deductibles or additional out-of-pocket costs you can expect.

  • Step 3: Assessment

    Once we’ve verified your insurance coverage, your pre-assessment guides us to a level of care that suits your individual needs and recovery goals.

  • Step 4: Admission

    With your level of care set, we can schedule your admission into the facility. In many cases, we can offer same-day or next-day admission.

Call To Get Started

Start Your Admission Online

Verifying your insurance is the first step toward starting your admission. Complete our insurance form to quickly determine if your insurance will cover treatment at our facility. Afterward, complete our assessment so we can create a personalized treatment plan just for you.

VIDEO

Our Pre-Assessment

Our pre-assessment questionnaire is used to determine if our facility and treatment program is the right fit for you. This video goes into further detail on what you can expect when you call our admissions team including what questions we will ask during your pre-assessment.

Start Your Admission

You deserve a fresh start. Complete the form below, and a Recovery Advocate will reach out to you to complete the admissions process. Alternatively, you can call us at  719-602-0914.

    FAQ

    Do You Accept Walk-ins?

    Although we highly recommend scheduling your admission in advance to avoid extended wait times, The Recovery Village Palmer Lake accepts walk-in patients for our highest levels of substance abuse treatment between 9:00 a.m. and 5:00 p.m. Walking in does not guarantee admission to care. 

    Learn More About Our Walk-In Process

    FAQ

    Will I Lose My Job If I Go to Rehab?

    Federal laws and workplace policies are in place to protect people who want to recover from addiction. Understanding your rights as an employee and having a plan can help you keep your job during treatment.

    If you’re considering using FMLA benefits to protect your job while you’re in rehab, it’s really important to start the process as soon as possible, even before you arrive for treatment. You’ll need to contact your employer to start the paperwork required for FMLA. To protect your privacy, you only need to say you’re seeking medical treatment.

    Learn More About FMLA

    QUESTIONS?

    Our Recovery Advocates Are Here For You

    Starting rehab can feel overwhelming, but our Recovery Advocates can provide valuable assistance and answer questions, share personal experiences, and guide you as you take this crucial first step. Ask your intake coordinator to speak with a Recovery Advocate if you want specialized support.

    Call 719-602-0914 to speak with a Recovery Advocate 24/7.

    Once You Arrive at the Facility

    Once You Arrive at the Facility

    When you reach The Recovery Village Palmer Lake, our devoted staff evaluates your physical and mental health to craft your comprehensive treatment plan. The intake assessment may involve:

    • Drug and alcohol screenings

    • Physical exams

    • Evaluations for co-occurring disorders

    • Medical assessments

    • Risk assessments

    • COVID-19 test for your safety

    Your Privacy Is Our Priority

    All admissions calls are confidential. At The Recovery Village Palmer Lake, you will complete forms that only allow us to discuss important information with those you designate per HIPAA guidelines. In addition, no information will be disclosed to any party without your written, documented approval.

    Speak With A Recovery Advocate

    It’s time to get the life you deserve. Our Recovery Advocates are available to answer your questions and provide the support you need. 

    Call Us